Welcome to the DigAlert documentation site.
This site contains documentation on DigAlert services available to the public. DigAlert offers several services to utility members, professional excavators, home owners, contractors and designers. While this site does contain a lot of information, it is not geared toward education or general knowledge. Instead it is written for those needing help with specific services for example; ticket headers, ticket formats, help on setting up or updating information, how to use mobile apps, web portals and other technical documentation. For general information about DigAlert or the California Law please visit → www.digalert.org.
Please choose from the menu options above the help topics you are interested in viewing or use the search.
Format Changes coming in 2023
Effective January 1st, 2023, the ticket format will be changing. Please make sure that all changes to your system are completed prior to 1/1/2023 to avoid any service interruptions.
Information about this change can be found at → 2023 DigAlert Ticket Types, Headers & Explanations
Effective July 1st, 2021, ticket size limits have changed.
The maximum ticket size for most tickets will be smaller. Please see Ticket (Location) Size Requirements for complete information.