Excavators & DIYers
Breadcrumbs

Excavator Confirmations via Email/SMS


Released: 10/25/23

Effective: 1/1/23


When creating a ticket, either online or over the phone with one of our Customer Service Respresentives (CSR), you will be asked if you would like to receive a copy of the ticket and any Electronic Positive Response (EPR) notifications. These notifications are by Email, SMS or both. Here are examples of what each one looks like.

Email Confirmations

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Email ticket notification (1)


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Email ticket notification (2)


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Email ticket notification (3)


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EPR Update (1)


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EPR Update (2)


SMS Confirmations

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SMS ticket confirmation


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SMS EPR confirmation