Excavator Confirmations via Email/SMS
When creating a ticket, either online or over the phone with one of our Customer Service Respresentives (CSR), you will be asked if you would like to receive a copy of the ticket and any Electronic Positive Response (EPR) notifications. These notifications are by Email, SMS or both. Here are examples of what each one looks like.
Email Confirmations

Email ticket notification

Email EPR Notice

EPR Update (after the legal date)
SMS Confirmations

SMS ticket confirmation

SMS EPR confirmation