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Excavator Confirmations via Email/SMS

Released: 10/25/23

Effective: 1/1/23


When creating a ticket, either online or over the phone with one of our Customer Service Respresentives (CSR), you will be asked if you would like to receive a copy of the ticket and any Electronic Positive Response (EPR) notifications. These notifications are by Email, SMS or both. Here are examples of what each one looks like.

Email Confirmations

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Email ticket notification

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Email EPR Notice

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EPR Update (after the legal date)

SMS Confirmations

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SMS ticket confirmation

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SMS EPR confirmation

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