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Excavator Confirmations via Email/SMS

Released: 10/25/23

Effective: 1/1/23

When creating a ticket, either online or over the phone with one of our Customer Service Respresentives (CSR), you will be asked if you would like to receive a copy of the ticket and any Electronic Positive Response (EPR) notifications. These notifications are by Email, SMS or both. Here are examples of what each one looks like.

Email Confirmations


Email ticket notification


Email EPR Notice


EPR Update (after the legal date)

SMS Confirmations


SMS ticket confirmation


SMS EPR confirmation

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