In order to use +Response, you must first read through the documentation on requirements and functionality found → Positive Response
There are 2 reports available to members.
These are located at https://newtin.digalert.org.
- Once you are logged in, a menu will appear as shown in Fig 1 below.
- Under the “Reports” column, find the category labeled “Positive Response”.
- “+Response Analysis” will show information about what responses you have made
- “+Responses Not in Time” will show a list of tickets that you did not respond to by the required response date.