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Response Codes

Released: 10/25/23

Effective: 1/1/23


Electronic Positive Response (EPR) Codes as defined by DigAlert

The EPR codes are maintained by DigAlert in conjunction with USA North 811 for continuity within the state of California.  These codes are used for members to submit responses to DigAlert's EPR servers.

For Excavators wishing to check responses, please see → Verifying Responses via Website.  The responses will be displayed with the description, not the code.

More information!

For more information on what the response codes mean and when to use them, please see Best Practices.

Response Code

Description

000

Reserved for system use only

001

Clear - No conflict

002

Clear - No conflict but privately owned utility on property - Contact private utility owner for locate

003

Existing markings adequate

004

No markings requested

010

Locate area marked

011

Locate area marked but abandoned facilities may be in the area

012

Locate area marked up to private owned utility - Contact private utility owner for locate

013

Locate area marked up to private property

014

Partially marked - More time is needed

015

Provided facility location information to excavator (4216.3(a)(1)(A)(ii))

016

Operator has located and marked all subsurface installations known to be embedded in the pavement

020

Bad address/incorrect street/location info - Resend ticket requested

021

No access to locate area - Resend ticket requested

022

No delineation - Resend ticket requested

023

Delineated area does not match location request - Resend ticket requested

030

Contact facility owner for further info

031

Requires stand by at time of excavation - Contact facility owner

032

Visible or exposed facility - Contact facility owner if crossing

033

High priority line in area - On site meeting required

034

Field meet required - Contact facility owner to schedule

035

Traffic control required to mark facilities

040

Excavator completed work prior to due date

041

Excavator no show for meet

042

Excavator canceled request

043

Excavator not digging within 14 calendar days (preplanning)

050

Negotiated marking schedule

051

Mutually agreed to a later start date and time (4216.3(a)(1)(A))

052

Unable to locate using standard locating techniques

053

Scheduled meet with excavator at requested date and time

080

Extraordinary circumstances exist - No locate due to weather/emergency/safety conditions

990

Member has been granted an extension from the EPR requirement by the Board as defined in 4216 through 12/31/2021

998

DigAlert Test Code - No Lines In Area

999

Member did not respond by required time (system use only)

To integrate these response codes with your ticket management system, you can retrieve this list via API by accessing https://das.digalert.org/v1/getresponse-codes as a GET. This API will return the following JSON formatted message.

Field definitions:

“last_change” displays the date the last change was made to the EPR codes as a string

“version” displays the EPR Codes JSON file version as a string

“response_codes”:

“response” displays the EPR response code (three numbers as a string)

“state” displays the state/center as a string (max 4 chars) - For Underground Service Alert of Southern California will always show CA-S

“description” displays the readable description of the EPR response code as a string

“allowed” displays wether the EPR code is available for public use as a bit/boolean. “false” means this code can only be used by DigAlert’s system internally. “true” means the EPR code can be used by members when posting.

JSON
{
  "last_change": "2024-11-12",
  "version": "24.11.12.1",
  "response_codes": [
    {
      "response": "000",
      "state": "CA-S",
      "description": "Member has not responded yet",
      "allowed": false
    },
    {
      "response": "001",
      "state": "CA-S",
      "description": "CLEAR - NO CONFLICT",
      "allowed": true
    },
    {
      "response": "002",
      "state": "CA-S",
      "description": "CLEAR - NO CONFLICT BUT PRIVATELY OWNED UTILITY ON PROPERTY - CONTACT PRIVATE UTILITY OWNER FOR LOCATE",
      "allowed": true
    },
    {
      "response": "003",
      "state": "CA-S",
      "description": "EXISTING MARKINGS ADEQUATE",
      "allowed": true
    },
    {
      "response": "004",
      "state": "CA-S",
      "description": "NO MARKINGS REQUESTED",
      "allowed": true
    },
    {
      "response": "010",
      "state": "CA-S",
      "description": "LOCATE AREA MARKED",
      "allowed": true
    },
    {
      "response": "011",
      "state": "CA-S",
      "description": "LOCATE AREA MARKED BUT ABANDONED FACILITIES MAY BE IN THE AREA",
      "allowed": true
    },
    {
      "response": "012",
      "state": "CA-S",
      "description": "LOCATE AREA MARKED UP TO PRIVATE OWNED UTILITY - CONTACT PRIVATE UTILITY OWNER FOR LOCATE",
      "allowed": true
    },
    {
      "response": "013",
      "state": "CA-S",
      "description": "LOCATE AREA MARKED UP TO PRIVATE PROPERTY",
      "allowed": true
    },
    {
      "response": "014",
      "state": "CA-S",
      "description": "PARTIALLY MARKED - MORE TIME IS NEEDED",
      "allowed": true
    },
    {
      "response": "015",
      "state": "CA-S",
      "description": "PROVIDED FACILITY LOCATION INFORMATION TO EXCAVATOR (4216.3(A)(1)(A)(II))",
      "allowed": true
    },
    {
      "response": "016",
      "state": "CA-S",
      "description": "OPERATOR HAS LOCATED AND MARKED ALL SUBSURFACE INSTALLATIONS KNOWN TO BE EMBEDDED IN THE PAVEMENT (4216.3 (e))",
      "allowed": true
    },
    {
      "response": "020",
      "state": "CA-S",
      "description": "BAD ADDRESS/INCORRECT STREET/LOCATION INFO - RESEND TICKET REQUESTED",
      "allowed": true
    },
    {
      "response": "021",
      "state": "CA-S",
      "description": "NO ACCESS TO LOCATE AREA - NEW TICKET REQUIRED",
      "allowed": true
    },
    {
      "response": "022",
      "state": "CA-S",
      "description": "NO DELINEATION - RESEND TICKET REQUESTED",
      "allowed": true
    },
    {
      "response": "023",
      "state": "CA-S",
      "description": "DELINEATED AREA DOES NOT MATCH LOCATION REQUEST - NEW TICKET REQUIRED",
      "allowed": true
    },
    {
      "response": "030",
      "state": "CA-S",
      "description": "CONTACT FACILITY OWNER FOR FURTHER INFO",
      "allowed": true
    },
    {
      "response": "031",
      "state": "CA-S",
      "description": "REQUIRES STAND BY AT TIME OF EXCAVATION - CONTACT FACILITY OWNER",
      "allowed": true
    },
    {
      "response": "032",
      "state": "CA-S",
      "description": "VISIBLE OR EXPOSED FACILITY - CONTACT FACILITY OWNER IF CROSSING",
      "allowed": true
    },
    {
      "response": "033",
      "state": "CA-S",
      "description": "HIGH PRIORITY LINE IN AREA - ON SITE MEETING REQUIRED",
      "allowed": true
    },
    {
      "response": "034",
      "state": "CA-S",
      "description": "FIELD MEET REQUIRED - CONTACT FACILITY OWNER TO SCHEDULE",
      "allowed": true
    },
    {
      "response": "035",
      "state": "CA-S",
      "description": "TRAFFIC CONTROL REQUIRED TO MARK FACILITIES",
      "allowed": true
    },
    {
      "response": "040",
      "state": "CA-S",
      "description": "EXCAVATOR COMPLETED WORK PRIOR TO DUE DATE",
      "allowed": true
    },
    {
      "response": "041",
      "state": "CA-S",
      "description": "EXCAVATOR NO SHOW FOR MEET",
      "allowed": true
    },
    {
      "response": "042",
      "state": "CA-S",
      "description": "EXCAVATOR CANCELED REQUEST",
      "allowed": false
    },
    {
      "response": "043",
      "state": "CA-S",
      "description": "EXCAVATOR NOT DIGGING WITHIN 14 CALENDAR DAYS (PREPLANNING)",
      "allowed": true
    },
    {
      "response": "050",
      "state": "CA-S",
      "description": "NEGOTIATED MARKING SCHEDULE",
      "allowed": true
    },
    {
      "response": "051",
      "state": "CA-S",
      "description": "MUTUALLY AGREED TO A LATER START DATE AND TIME (4216.3(A)(1)(A))",
      "allowed": true
    },
    {
      "response": "052",
      "state": "CA-S",
      "description": "UNABLE TO LOCATE USING STANDARD LOCATING TECHNIQUES",
      "allowed": true
    },
    {
      "response": "053",
      "state": "CA-S",
      "description": "SCHEDULED MEET WITH EXCAVATOR AT REQUESTED DATE AND TIME",
      "allowed": true
    },
    {
      "response": "080",
      "state": "CA-S",
      "description": "EXTRAORDINARY CIRCUMSTANCES EXIST - NO LOCATE DUE TO WEATHER/EMERGENCY/SAFETY CONDITIONS",
      "allowed": true
    },
    {
      "response": "990",
      "state": "CA-S",
      "description": "MEMBER HAS BEEN GRANTED AN EXTENSION FROM THE EPR REQUIREMENT BY THE BOARD AS DEFINED IN 4216  THROUGH 12/31/2021",
      "allowed": false
    },
    {
      "response": "998",
      "state": "CA-S",
      "description": "DIGALERT TEST CODE - NO LINES IN AREA",
      "allowed": false
    },
    {
      "response": "999",
      "state": "CA-S",
      "description": "Member did not respond by the required time",
      "allowed": false
    }
  ]
}
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