Skip to main content
Policies & Procedures
DigAlert.org
Start A DigAlert® Ticket
Main navigation
Policies & Procedures
Close navigation
Main
Policies & Procedures
About DigAlert Documentation Center
2025 Changes
2025 Holiday Closures
Approved Abbreviations
Ticket Location Size Requirements
Ticket Location Size Examples
Changing Information on Tickets
California Government Code 4216 - "The call before you dig law"
Mobile Apps
SMS (Text Messages)
Electronic Positive Response (EPR)
Response Codes
Best Practices
Verifying Responses via Website
DigAlert Support Center
Get Support
Training & Videos
Utility Members
Ticket Types, Headers & Explanations
Ticket Type Detail Matrix
Ticket Formats & Delivery Options
HTML Format Details
JSON Format Details
XML Format Details
Plain Text Format Details
Ticket Field Details & Database Scheme
Notification Area (Shape File) Requirements
Electronic Positive Response (EPR)
Response Codes
EPR Best Practices
Responding via TCP Connection
Responding via REST API
Responding via Website
Responding via Ticket Link
Verifying Responses via Website
Verifying Responses via REST API
Response Reports
Member Portal How To's
Microsoft .Net Instructions
Using Member Info
Using Ticket Resend
Using Ticket Search
Member Utilities Facility Types
Online Services
DigAlert Direct
Group comparisons
Approved Abbreviations
Ticket Location Size Requirements
Ticket Location Size Examples
Changing Information of Tickets
Electronic Positive Response (EPR)
Response Codes
Best Practices
Verifying Responses via Website
SMS (Text Messages)
Training & Help
Excavators & DIYers Home
Approved Abbreviations
California Government Code 4216 - "The call before you dig law"
Ticket Location Size Requirements
Ticket Location Size Examples
Ticket Types & Explanations
Ticket Type Detail Matrix
Excavator Confirmations via Email/SMS
Electronic Positive Response (EPR)
Response Codes
EPR Best Practices
Verifying Responses via Website
Verifying Responses via SMS/Mobile App
Training & Help
DigAlert.org
Start A DigAlert® Ticket
Policies & Procedures
Documentation
About DigAlert Documentation Center
2025 Changes
2025 Holiday Closures
Approved Abbreviations
Ticket Location Size Requirements
Ticket Location Size Examples
Changing Information on Tickets
California Government Code 4216 - "The call before you dig law"
