Damage, Exposed & Return Trip Tickets (implementation date to be determined) -
Coming in 2026 (at least a 3 month notice will be given), Damage, Exposed and Return Trip ticket types will now be sent only to the members that are selected and not to all members on the ticket unless the excavator cannot identify the owner of the line. If the excavator is unable to identify the owner of the line, the ticket will be sent to all members on the ticket.
Re-mark Tickets -
At the same time frame TBD above, Re-mark tickets will no longer extend the life of the ticket. Instead, when requesting a Re-mark on a ticket, the ticket will first be sent to all members as a Renewal extending the life the of the ticket for an additional 28 calendar days. Then the system will automatically send the request for Re-marks to only the members selected by the excavator who are needed to re-mark their facilities. This does not change the fact that Re-mark tickets require an Electronic Positive Response (EPR) by the legal date and time for the members receiving the Re-mark. Also, for those members that choose to respond to Renewals, this change will not affect your ability to respond to the renewal whether or not you are asked to re-mark your lines. The EPR system is revision specific, so make sure when responding to respond to the revision.
No Response Tickets -
No Response tickets will no longer be sent manually. Please read No Response Tickets for more information.
Rates Change for Members -
The Board of Directors approved a rate change for members to go into effect January 1st, 2026. For more information please read 2026 Rates